Business workspace for small service businesses
Everything you need to run your business. Nothing you don't.
Duwora turns a customer request into scheduled work — customers, services, quotes, scheduling and email, all connected in one place.
No mailbox connection needed. No credit card to start.
Customers. Requests. Quotes. Services. Scheduling. Email. All connected.
From first contact to work in the calendar
One straight line through the job. No spreadsheets, no lost notes, no hunting through your inbox.
- 1
A customer gets in touch
By phone, in person, or by email. You write it down in Duwora in seconds — or turn an email into a request with one click.
- 2
You pick the services
Choose from your own service list, or add something new on the spot. Adjust the price or the time for this particular job.
- 3
You send a quote
Duwora does the maths and produces a clean PDF with your business details on it. Download it, or send it straight from Duwora.
- 4
The customer says yes
They accept by email, by phone, or in the street. Either way, you mark it accepted and move on.
- 5
The work gets scheduled
Duwora knows how long the job takes and when you work, so it suggests times that actually fit. Then it offers to confirm with the customer.
You don't need a CRM. You need to know what needs doing.
What's inside
The things a small service business actually uses. Nothing else to configure.
Customers
Contact details, addresses, history. Every request, quote and appointment for that customer in one place.
Requests
The heart of Duwora. Everything about one job — services, quotes, appointments, notes, emails and tasks — on a single screen.
Your service list
What you do, what it costs, how long it takes. Reuse it on every job, and override the price when a customer deserves it.
Quotes
Professional PDFs with your logo and tax details. Every issued version is kept exactly as the customer received it.
Agenda
Your working hours, your appointments, your time off. Duwora suggests slots that fit the job and warns you before you double-book.
Tasks and reminders
Call this customer back. Chase that quote. Small things that are easy to forget and expensive to miss.
Email, connected
Connect a mailbox and new messages land in a triage queue instead of a Request being created for every newsletter. Replies on a live job attach themselves. Works with Microsoft, iCloud and any IMAP mailbox, including Gmail.
Files in the right place
Photos of the job, signed paperwork, an attachment a customer emailed you. Filed against the request it belongs to, and searchable when you need it two years later.
Write it now, send it later
Queue a message for the morning, or a check-in for the day before the visit. You write it while it's in your head; Duwora sends it when it's useful.
One clear answer
The dashboard answers one question: what needs my attention today?
It works perfectly well without connecting your email
Duwora is not an email client with a workflow bolted on. The whole flow — customers, requests, services, quotes, PDFs, scheduling, tasks — works on its own. Connecting a mailbox removes the copying and pasting; it isn't what makes the product work.
- Create requests from a phone call in seconds
- Download quote PDFs and send them however you like
- Mark a quote accepted after a conversation in the street
- Connect a mailbox later, whenever it's worth it to you
Today
- 09:00
Boiler service
14 Mill Lane
- 13:30
Site visit
Riverside Café
- 16:00
Follow-up call
Quote
- Subtotal
- €340
- Tax
- €71
- Total
- €411
Simple pricing
Start free for 30 days. Then pick the plan that matches how you work.
30-day free trial
The complete workspace, free for 30 days. No mailbox connection, no card required to start.
Basic
The full Duwora workflow without mailbox integration.
$1.49/month
- Unlimited customers, requests and quotes
- Service list, scheduling and agenda
- Quote PDFs you can download and send yourself
- Tasks, reminders and full history
- Import and export your data
- Files and photos filed against each job
- Search across customers, requests and quotes
Connected mailbox
Everything in Basic, plus two-way email inside Duwora. Microsoft, iCloud and any IMAP mailbox, including Gmail.
$9.79per mailbox / month
- Everything in Basic
- Incoming mail synced in the background
- Triage queue — you decide what becomes a request
- Replies attach themselves to the right job
- Send quotes and confirmations from your own address
- Add or remove mailboxes whenever you need
- Microsoft, iCloud and any IMAP mailbox, including Gmail
- Your own wording for confirmations, and send-later
Basic is never charged on top of mailbox pricing. If you connect a mailbox, mailbox pricing replaces the Basic charge.
Adding a mailbox or moving up from Basic works straight away: you pay only for what's left of the current month, and your payment date stays the same. Removing a mailbox, moving to Basic or cancelling takes effect on your next payment date.
Prices are before applicable VAT/tax.
Shown in USD based on your location.
Questions people actually ask
From customer request to scheduled work, without the busywork.
Try the whole thing free for 30 days.
Start your free trial