Features

Everything a small service business needs to go from request to scheduled work

Duwora keeps each job in one place: who asked, what they need, what you quoted, when you'll do it and what's still open. No CRM to configure, no modules to buy.

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No mailbox connection needed. No credit card to start.

Customer requests

Every job starts as a Request. Customer, services, quotes, appointment, tasks, notes, files and emails stay together on one screen, so nothing gets lost between a phone call and the work.

  • Write down a phone call in seconds
  • Clear status from new to done
  • Full history, even years later

Professional quotes and PDFs

Pick services from your own list, adjust price or quantity for this job, and Duwora does the maths — tax, totals and validity included. The PDF carries your logo and business details, in your customer's language.

  • Issued quotes are never rewritten; a change makes a new version
  • Prices with or without VAT, per business
  • Mark accepted however the customer said yes

Scheduling that knows your week

Duwora knows your working hours, how long the job takes and what's already booked, so it suggests slots that actually fit — and warns you before you double-book.

  • Working hours and time off per business
  • Time zones and daylight saving handled
  • Manual override whenever real life needs it
Optional add-on

Email, connected

Connect Microsoft, iCloud or any IMAP mailbox, including Gmail. New conversations land in a triage queue; you decide what becomes a Request. Replies on a live job file themselves.

  • Send quotes and confirmations from your own address
  • Write now, send later
  • History stays even if you disconnect

Tasks and reminders

Call back, chase a quote, order the part. Small things tied to the job they belong to, and a dashboard that shows what needs you today.

  • Due dates and overdue warnings
  • Linked to the customer and the job
  • One list of what needs attention

Customers and files

People and companies, addresses, tax details and every request, quote and appointment you've had with them. Photos and documents are filed against the job.

  • Individuals and companies
  • Search across everything
  • 500 MB of storage included

More than one business

Run a cleaning company and a handyman service? Each business gets its own services, quote details, working hours and tax settings, in one account.

  • Separate branding on quotes
  • Separate agenda and hours
  • Customers shared where it makes sense

Your data stays yours

Import customers and services from a spreadsheet, and export everything to CSV at any time — even after the trial ends.

  • CSV import and export
  • Seven languages built in
  • Works in any browser, nothing to install

From first contact to work in the calendar

One straight line through the job. No spreadsheets, no lost notes, no hunting through your inbox.

  1. 1

    A customer gets in touch

    By phone, in person, or by email. You write it down in Duwora in seconds — or turn an email into a request with one click.

  2. 2

    You pick the services

    Choose from your own service list, or add something new on the spot. Adjust the price or the time for this particular job.

  3. 3

    You send a quote

    Duwora does the maths and produces a clean PDF with your business details on it. Download it, or send it straight from Duwora.

  4. 4

    The customer says yes

    They accept by email, by phone, or in the street. Either way, you mark it accepted and move on.

  5. 5

    The work gets scheduled

    Duwora knows how long the job takes and when you work, so it suggests times that actually fit. Then it offers to confirm with the customer.

See it with your own jobs

Everything above, free for 30 days. No card, no mailbox needed.

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